As you probably know, it is inherently safer to fly private because of the lack of crowded airports and overflowing aircraft. At NetJets, we have responded to this pandemic by going to extreme lengths to ensure the safety of our Owners, passengers, and employees. To help offer you peace of mind in preparation for your upcoming travels, we want you to understand all we are doing to put safety first throughout the COVID-19 pandemic.
“Is it safe to fly—how are you changing your operations to mitigate the spread of COVID-19?”
NetJets’ Answer: As we continue to complete hundreds of flights a day, we do it while taking every precaution possible. First of all, we’ve appointed a COVID-19 Joint Response Team consisting of cross-business experts. This specialized team meets daily to discuss relevant operational information, provide guidance to our staff, and make updates to our COVID-19 Response Plan. In addition, our approach includes the following measures:
- Travel restrictions based on guidance from the U.S. Department of State, the Centers for Disease Control and Prevention (CDC), and the World Health Organization (WHO)
- Pre-flight passenger screening
- Free COVID-19 antibody testing for NetJets employees
- A multi-tiered aircraft disinfecting program
- Thermometers, hand soap, masks, and hand sanitizers placed on board aircraft
- Social-distancing measures that include:
- Altering crew-passenger-employee interactions
- Providing face coverings for all crewmembers
- Drastically limiting commercial travel for crewmembers
“How are you cleaning your aircraft?”
NetJets’ Answer: Because of the COVID-19 pandemic, we have seen our cost for cleaning per aircraft increase dramatically. In 2020, we will invest a total of $12 million in aircraft cleaning alone. (That’s more than some private jet charter companies have in annual revenue.) We mitigate the spread of COVID-19 by applying a rigorous, multi-tiered cleaning program, officially referred to as The NetJets CleanTM.
All aircraft interiors are treated with an antimicrobial barrier that bonds to surfaces, providing lasting protection from various bacteria, germs, and viruses like COVID-19. Its durability comes from the molecular bond it forms with surfaces once cured; however, as a safeguard, NetJets reapplies the product every 90 days. Prior to selecting this specific treatment, we meticulously researched nearly 100 different disinfecting products and issued this as superior in both application and longevity.
To prevent viral spread and ensure passengers board a pristine, mission-ready aircraft, surfaces are thoroughly cleaned and disinfected after each flight with a product that is EPA-registered for efficacy against the virus that causes COVID-19. Any NetJets aircraft that return from a region identified by the CDC as high risk are immediately quarantined and disinfected.
“How are you protecting crewmembers?”
NetJets’ Answer: Our goal is to enable social distancing and drastically limit commercial travel for crewmembers. By clustering aircraft at base locations where we have a high concentration of crewmembers, we enable crew to report for duty and return home via their personal vehicle or a NetJets aircraft as often as possible, rather than by commercial airlines. Additionally, all crew travel is closely monitored; those exposed in any manner are prohibited from entering NetJets facilities and aircraft for 14 days and until they are no longer symptomatic.
“Is the cabin air quality safe for flying during the pandemic?”
NetJets’ Answer: Many travelers have a common misconception about the air on the aircraft—they often think it is not refreshed, but rather recirculated. All of our aircraft replace cabin air with fresh outside air every two to four minutes, depending on the fleet. For comparison, most office buildings only do this every 15 to 20 minutes.
Please see our full response to COVID-19 here.
For your next equestrian event or vacation, fly NetJets—the one that has been setting and exceeding safety standards for 55+ years. Reach out today and we will find the solution that best fits your specific travel needs. Then we will help you rediscover your favorite places and reconnect with loved ones.