FAQs

Authorized Users Account

Welcome to the Authorized Users Account (AUA) at www.usef.org. The purpose of the AUA is to provide a secure area for USEF members and friends to maintain their accounts and access information regarding their accounts.

In order to create an AUA account, you must first have an USEF ID. If you have a USEF ID (membership # or customer #), you will use that ID to create an account. If you do not have a membership ID or customer ID, you must first apply for a number before you can create an AUA account in order to access the Membership applications and other benefits of the AUA.

You can log in to your AUA on the home page, www.usef.org, in the lower right corner of the home page by clicking on "SIGN-IN" and them typing your personalized Username and Password or USEF ID and Password.

If you do not have an AUA set up, please click on "Don't have an AUA account? Click here to sign-up" on the right side of the Login box. Follow the directions to set up an AUA and when finished, go back to the Login box and type in your Username and Password. In the bottom left corner you can click the "Remember Me" box and log in. The next time you visit the USEF web site, you will be logged in automatically. If you need to log in to another account, simply click "Change Account". This will log the current user out and you can log in to another account.

Applying For an ID

In order to create an AUA account, you must first have a USEF ID. If you have previously been a member of USEF, the ID you will use to create an account is your membership ID; You can do that here. If you need to apply for an ID, complete the Request ID form. If you have a horse that has competed at an USEF licensed competition, you may have an USEF ID already assigned. Filling out the Request ID form will allow you to check to see if you have an USEF ID. The requested information includes contact information. Required fields are indicated with an asterisk. If you fail to complete one or more of the required fields, you ID request will not be submitted until the appropriate fields are completed. You will then get a return on matches in the USEF database to your information. If there are no matches or you do not find yourself, you can request a new ID.

Note: The USEF ID that you receive as a result of the ID request will become your USEF Membership number when you apply for Membership via fax, mail or on line.
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Creating an AUA

Go to the AUA Sign Up page.
Enter your ID number (your USEF membership number or the ID received in response your ID request).
Enter your last name. Click Continue.
Enter Username of your choice. Note: Usernames must be unique. You will be notified if another account is already using the Username you have selected and will be required to select another Username.
Enter the Password of your choice.
Select the Lost Password Question in the drop-down (four choices) and enter the answer in the Answer box. This will be used to give you access to change your password.
Click Continue. You will receive notification that your account was created successfully.
Click Continue to forward to the Log In area of AUA.
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Logging in to the AUA

Go to the AUA Log In page and enter your Username (as selected when you created your account) or your USEF ID. Enter your password (as selected when the account was created). Click Log In.
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Lost or forgotten Password?

Go the AUA Log In page and click Lost Password? You must then enter your USEF ID and click Continue. There are two methods to change your password. You can select email option and an email will be sent to the email address on record with USEF. This email contains a link that will allow you to reset your password. Another option is the Secret Question which you selected and answered when you created your account. Type in the answer to the question in the answer box. You will then enter a new password (two times for verification) and click Continue. Your password has been changed and you can now log in to your AUA.
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Changing your Password

You can change your password using the same procedure as described above for a lost or forgotten password.
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Unlocking your Account

Your account will be locked after five unsuccessful attempts to log in. When you are notified that your account is locked, you must either wait 24 hours for it to be automatically unlocked or contact the office via phone or email for assistance in unlocking your account.
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Benefits of having an AUA

The AUA is a secure area to maintain your personal account information. As the area continues to grow, we will be adding more options. Currently, you can (click links for help):

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